Terms of Service

The terms of use outlined below relate to the website www.sizeableshoes.com.au. This online store is owned and operated by Sizeable Shoes (ABN 71 868 793 573). Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

The information in this website is provided on the basis that all persons using it undertake responsibility for assessing the relevance and accuracy of its content.

PRIVACY

All personal information you provide us with or that we obtain will be handled by Sizeable Shoes as the responsible for the personal information. Please see our Privacy Policy for further information.

FORCE MAJEURE

Events outside Sizeable Shoes’ control, which are not reasonably foreseeable, shall be considered force majeure, meaning that Sizeable Shoes is released from Sizeable Shoes' obligations to fulfil contractual agreements. Examples of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

PAYMENT

The price applicable is that set at the date on which you place your order.

Shipping costs and payment fees are recognized before confirming the purchase.

All prices for shoes and delivery costs on the website are shown in AUD (Australian Dollar) and includes GST when applicable. Customers can use a debit or credit card for payments on our website. Payments will be processed through our secure payment gateway. Card information is transmitted over secure SSL encryption payment gateway and is not stored.

All products remain Sizeable Shoes' property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 16 years old you must have parents’ permission to buy from Sizeable Shoes.

All transfers conducted through Sizeable Shoes are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption.

OWNERSHIP AND RISK

Ownership and risk of damage of the goods passes to you upon delivery at your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. We advise checking to ensure your package is intact when receiving your goods.

If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that address) is proof of delivery and fulfilment by Sizeable Shoes and transfer of responsibility in the same way.

ADDITIONAL INFORMATION

Sizeable Shoes reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Sizeable Shoes has the right to cancel the order and refund any amount paid in the best way. Sizeable Shoes shall also notify the customer of equivalent replacement products if available.

SHIPPING

By placing an order with Sizeable Shoes, you are responsible for original shipping charges fees and the cost of return shipping back to Sizeable Shoes. This also applies to any shipments that are not collected or refused by you at delivery. For further information please view our Shipping Policy.

REFUNDS

If the item you have purchased from our online store is faulty, please contact customer care and they will arrange for a free of charge return of your faulty shoes. Once we receive your item it will be assessed by our returns department and you will be contacted with a result.

Please allow up to 10 working days for authorised refunds to be processed once received.

If your order is returned to sender due to incorrect shipping information and we are not contacted with an alternative shipping address, your order will be refunded.

Alterations to orders made after an order has been placed by a customer is not guaranteed and may not be honoured if Sizeable Shoes is unable to attend to that request prior to shipment of order.

Please note: During busy sale periods online dispatch time may take more than the stated dispatch time.

For further information please view our Refund & Exchange Policy.

 

Sizeable Shoes reserves the right to amend any information without prior notice.